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Terms of Service

Last updated: November 12, 2025

1. Agreement

These Terms of Service ("Terms") constitute a legal agreement between you ("Client", "you") and "EngageMonsters.com" ("Service", "we", "us"), governing the use of our social media engagement services.

By using our Services, you acknowledge that you have read, understood, and agree to these Terms.

2. Description of Services

EngageMonsters.com provides services for creating managed engagement (comments, reactions, posts) on social networks, including X (Twitter), Telegram, and LinkedIn, using a hybrid model of AI assistants and operators ("Monsters").

Services are provided in packages ("Lone Ranger", "Assault Squad", "Personal Army") as described on our website.

3. Payment and Refunds

Payment for Services is made in advance according to the selected tariff plan. All payments are final and non-refundable, except in cases where we failed to provide the service due to our fault.

4. Client Obligations

You agree to:

  • Provide accurate information and links necessary for the performance of the Services.
  • Not use our Services for purposes that violate the law, are misleading, fraudulent, or infringe on the rights of third parties.
  • Not to use the service for inciting hatred, spreading fakes, etc.

5. VERY IMPORTANT: Disclaimer of Warranties and Limitation of Liability

The Client understands and unconditionally accepts that the EngageMonsters.com Services are provided "AS IS" and "AS AVAILABLE" without any express or implied warranties.

EngageMonsters.com shall under no circumstances be liable for:

  • Third-Party Platform Actions: We do not control and are not responsible for the policies, algorithms, or actions of third parties, including, but not limited to, X (Twitter), Telegram, LinkedIn, or any other social networks.
  • Blocks and Sanctions: We are not responsible for any negative consequences to the Client's accounts, including (but not limited to): temporary or permanent account suspension, "shadowbanning," content removal, reduced reach, or any other sanctions applied by the platforms.
  • Content Preservation: We do not guarantee that comments, reactions, or any other content created as part of the Services will be retained by the platforms and will not be removed by moderators or algorithms.
  • Lack of Business Results: Our Services consist of providing engagement (a specific number of comments/reactions), not achieving specific business metrics. We do not guarantee an increase in sales, leads, conversions, or any other commercial benefit.
  • Indirect Damages: We are not liable for any lost profits, data loss, reputational damage, or any other indirect damages arising from the use or inability to use the Services.

Limitation of Maximum Liability: In any event, the aggregate maximum liability of EngageMonsters.com for any claims related to the provision of the Services is limited to the amount actually paid by the Client for the Services during the one (1) month preceding the date of the claim.

6. Governing Law

These Terms are governed by and construed in accordance with the laws of Ukraine.

7. Contact Us

For all questions related to these Terms, please contact us: info@engagemonsters.com.